@NickiMJ70 Hey Nicole. There isn't a fee to close your account at a branch. You can find hours and locations here: t.co/pozr5CuK4l. ^SF

@RubeenaS1822 Thank you for reaching out, Rubeena. While the branch should have provided clarity on why they couldn't provide the letter when you visited, our advisors at 1-800-769-2511 can certainly request one for you to be mailed or sent to a branch for you to pick up. ^S

@usagbeleke Hi there - if you're having trouble with the RBC Mobile app, please sign in using the full online banking website through a browser on your phone. We're working to resolve the app issue as quickly as possible ^S

@imtinumoljacob We appreciate you taking the time to reach out, we’re sorry to hear about your negative branch visit. Please know this isn't the experience we want for our clients. We have passed your feedback on to the branch. Thank you. ^SF

@VNOmambia Hello, we are aware of the issue, and our advisors are actively investigating and working to resolve this is as soon as possible. In the meantime, you can try signing in to our website via a browser on your device. We do apologize for any inconvenience this may have caused. ^K

@Littlemarket10 Thank you for reaching out. To discuss the value and options with your Avion Rewards travel plans, please speak with our specialists at 1-877-636-2870 as they will have the tools and secure access to review options with you. ^S

@ManderPanda2 Hello, we are sorry to hear that call keeps disconnecting on you. To make it easier for you, you can contact us by phone at 1-800-769-2561, available at all times. This number will bypass the virtual assistant and transfer the call to an advisor. ^DB

@gurtmania Thanks for letting us know. If you're referring to a credit card not activating properly, please call our specialists at 1-800-769-2512 anytime. ^S

@Trendstockers Hi, some RBC Direct Investing clients experienced problems earlier today which are now resolved. We’re grateful for your patience. If you're still experiencing issues, please call 1-800-769-2560, M-Fri 7am-8pm EST, & tell the Virtual Assistant you're having ‘Technical Issues’. ^E

@crjackson1978 Thank you for brining this to our attention, CJ. It will not affect your application from being processed. Best of luck with your job search! ^S

@kristinaennis Hi there, thanks for reaching out. We're not aware of phone calls like you describe. We'd advise reaching out to our advisors at 1-800-769-2511, as they'll have access to your information to see what the call may be pertaining to, or if it was actually RBC calling you. ^SF

@BabaYag30725890 Hi there, we're not aware of any outages at this time. Please call our experts @ 1-800-769-2561 ^JA

@kwabiegong Hi there! If you're having trouble with our app, our local experts will be happy to help. You can give them a call at t.co/OT433iEZgr ^R

@travistruant Thanks for bringing this to our attention, Travis. Please send a DM with details as to what happens when you click them or call 1-800-769-2555 to have it escalated. ^S

@AnthonyGolden13 We're sorry to hear of your negative experience. If this continues, send us a message through the RBC Mobile app (sign in, tap help, then Chat Now), or call 1-800-769-2511 for assistance. You can also try the full online banking website to see if you have the same issue there ^S

@DWhelbourn Thanks for letting us know of your concerns, we'd like to help. Please send a DM with the reason for your visit and call, and we will be happy to offer advice. ^S

@imroue We're sorry that you haven't had this resolved, Imad. Please reach out to our Digital Advisors, and they will have access to the necessary tools to troubleshoot this with you. ^SF

@canadian_banker Thanks for your question. We'll be happy to help with any questions you may have to clarify your options. Simply call 1-800-769-2511 to speak with a specialist. ^S

@twinworld Hello Shaun, regrettably, we don't have access to any personal information via "X" since it is not considered secure. To better assist you, we recommend that you contact our Credit Advisors by phone at this priority number 1-844-722-1011, Mon - Sat from 8 am to 10 pm ET. ^DB

@roller1711 Please call our Banking Advisors so they can securely review your account and complete this payment with you. ^S