@VintageJasmiine We can understand how this kind of experience is disappointing and would like to look into it for you. We'd like to connect you with a store manager regarding your visit. If this works for you, please DM us with your email address, phone number, full name, and store location.

@kri_az82 Hi there! We'd like to look into this further with you. When you have a moment, please send us a DM with your full name, phone number, and email address. Thank you.

@ekvatordayiz Hi there! We'd love to look into this. Please DM us your name, phone number, and email address so we can further assist!

@LauralWilson2 Hey there! We are so sorry to hear that you are having trouble placing an order, we understand how that can be frustrating. Please send us your full name, email, phone number and bag ID, we would like to look into this!

@Rose__Royce Hi there. We truly understand the situation you're experiencing with our Chat Guest Service Team. We'd be happy to look into this for you. When you have a moment, please send us a DM with your full name, email address and phone number, so we can look into this further. Thank you!

@Veli347679 Hi Veli. We are sorry to hear this about your order. We would love to look into this further with you. Send us a DM with your full name, phone number, email, order number, and shipping address so we can take a closer look and address this for you.

@1Arkansasbeauty Hi, Whitney. This isn't what we like to hear! We don't want you missing out, so we would like to help! Please send us a DM when you can with more details about the issues you are seeing today so we can assist. Thank you!

@DecadentPeach Hello! Thank you for reaching out! We're so sorry to hear this about your order, and we'd be concerned as well. We'd like to look into this with you. If you could, please DM us your order number, full name, email address, and phone number, for account verification! 🧡

@mamiiita__ Hi there, we'd like to look into this further for you. Can you please send us a DM with your full name, phone number, email address and further details? Thank you.

@Pr3ttyGrlNicole Hi there. We understand how frustrating this can be. We'd be happy to look into this for you. When you have a moment, please send us a DM with your full name, email address, phone number, and more information about the issue at hand so we can look into this further. Thank you!

@scphia Hi there, thanks for reaching out! As the purchase is outside of our return window, we recommend reaching out to ghd for warranty support. If you would like us to look into this for you, please DM us with your email address, phone number, and full name.

@Luh_Red_ Hi there! Please share the details of your experience with us via DM, we would like to share it with the appropriate teams.

@gia___mia Hello, Gia! Thank you for reaching out! We're so sorry to hear this about your order, and we'd like to look into this with you. If you could, please DM us your order number, full name, email address, and phone number, for account verification!

@DonOLDSJury Hey there! This isn't what we want to hear, we understand how disappointing that can be. Please DM us with your full name, email, phone number and details of your experience. We would like to share it with the appropriate teams!

@mysocalledlfe Hi there! We're sorry to hear you received a damaged item, we'd be disappointed too and we'd love to help. Please DM us your full name, email, phone number, order number, and a photo of the damaged item. Thanks!

@kri_az82 Hi there. This is not the experience that we want you to have with us. We sincerely apologize. When you have a moment, please send us a DM with your full name, email address, and phone number, so we can look into this further. Thank you!

@Nortnic81 Hi there, our system is currently down for a bit as we work through an unexpected issue. We know this might be inconvenient, and we truly appreciate your patience. Thank you for bearing with us, we're working hard to get everything back online as soon as possible! 🧡

@From850to813 Hi Menetta! Our site is currently down for a bit as we work through an unexpected issue. We know this might be inconvenient, and we truly appreciate your patience. Thank you for bearing with us, we're working hard to get everything back online as soon as possible! 🧡

@DiamondsWorld_ Hi there! We apologize for any inconvenience this has caused. Our teams are working hard to get everything back online as soon as possible. Thanks for your patience! 🧡

@creatingwitheva We’re so happy to hear you’re interested in working with us! To learn more about the different ways to work with us, please visit us here: t.co/l6TzHtBwSH. Have a lovely day! 😊