@UK_Optimist Hi Mike, sorry you haven’t been able to get through to us so far. Please be assured that we’re working as fast as we can to help our customers. The quickest way to reach us currently, is through our 24/7 online chat function when you log in to your account, or via the Amex app.

@nav07 Hello there, thank you for getting in touch. We're sorry to learn of your recent experience. A complaint can be raised with our Customer Services Team by calling 0800 9178047, or sending a secure message via our website. Many thanks

@JonaOnDrums (1) Hi Andy, thank you for getting in touch. We're sorry to learn of your recent experience.

@Perky_43 (1) Hi Steve, we understand your concern. It is worth mentioning that the APR is not the interest rate you will pay on purchases. As standard, we’ve included the Card fee in our calculation and that makes a significant difference in the APR.

@marcusstewart11 Hi Marcus, thanks for your message and sorry to hear this. This has been reported to the relevant team who are looking into resolving the issue. Please get in touch with our Customer Service Team by using Live Chat on a desktop browser and a member of the team will happily assist

@its_jenaa @financialombuds Hi Aima, thanks for your message. Unfortunately for security reasons we are unable to access individual accounts via social media. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks

@SuzanneTait Hi Suzanne, we’re sorry you haven’t been able to get through to us so far. Please be assured that we’re working as fast as we can to support. The quickest way to reach us currently, is through our 24/7 online chat function when you log in to your account, or via the Amex app.

@JU51LNS Hi there, we're sorry to learn of your recent experience. A complaint can be raised with our Customer Services Team by calling 0800 9178047, sending a secure message via our website or by writing to Global Customer Research and Solutions, 1 John Street, Brighton, BN88 1NH.

@matistuta21 Hi Matt, we’re sorry you haven’t been able to get through to us so far. Please be assured that we’re working as fast as we can to support. The quickest way to reach us currently, is through our 24/7 online chat function when you log in to your account, or via the Amex app.

@JonaOnDrums (2) A complaint can be raised with our Customer Services Team by calling 0800 9178047, sending a secure message via our website or by writing to Global Customer Research and Solutions, 1 John Street, Brighton, BN88 1NH. Many thanks.

@bressane Hi Rodrigo, we're sorry to hear this. I appreciate you’ve contacted them before however please call our Customer Service Team again who can escalate your concerns to a Manager. I'm afraid we are unable to access accounts via X. Many thanks.

@ruthsteinholtz @Eurostar Hi Ruth, thank you for your message. We're sorry to learn of your recent experience with Priority Pass lounge availability. Please be assured we will pass on your feedback to the relevant department regarding the issues you have faced. Many thanks.

@bdlgsd @AmexCanada 2. Or alternatively, please Return to Sender at Dept 333, American Express, 1 John St, Brighton, BN88 1NH. Many thanks

@rahim94 @VisaUK @MastercardUK Hi Rahim, thanks for your feedback. American Express is accepted at more UK merchants than ever before, including hundreds of thousands of small businesses. You can find out more and see our acceptance map here americanexpress.com/en-gb…

@nigelreynolds Hi Nigel, thank you for getting in touch. I’m sorry to learn of your recent experience with our Live Chat facility. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks.

@paulsanders87 @Revolut Hi Paul, thank you for your message. We're sorry to learn of your recent experience with Priority Pass lounge availability. Please be assured we will pass on your feedback to the relevant department regarding the issues you have faced. Many thanks.

@wheelieabarrow Hi Paul, we're sorry to hear of this. Please get in touch with our New Accounts Team by calling 0800 032 7404 and selecting option "2" and a member of the team will happily assist you. Many thanks.

@MirnaDzamonja Hi Mirna, thanks for your message. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks

@I_a_c_o_b_u_s @AskAmex Hi James, thanks for your message and sorry to hear this. We have reported this to the relevant team who are looking to resolve the issue. In the meantime, please get in touch with our Customer Service Team by using Live Chat on desktop and a member of the team will assist you.

@MoneyHoney4K Hi there, thanks for your message. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks.