@KatBurse Thanks for the feedback, Kat! We're glad our team was able to take care of things for you and are actively working on make these experiences rare ones! Let us know if you need anything at all.

@phaltron Hiya! Check out the Flex Plan in your online account. No auto-ship and you simply opt into an order when you like!

Hey Salomon! When it comes to seeing items in our store, we understand this may be different from other grocers. We source from farmers and food producers who help us rescue new food every week and our inventory changes frequently, so collecting payment info when you create and register your account helps us accurately predict our inventory needs. We strive to keep grocery staples in stock, but we aren't able to show exactly what’s available until you have an account and your shopping window opens. Rest assured, all customers can browse groceries, add or remove items from their carts, or skip/cancel before being charged.

@Tammy_Zane Hey Tammy! We always want to make high-quality food more accessible. We're currently working on this and hope to be able to accept SNAP/EBT very soon!

@DeeBeeThree Yum! Dinner plans looking delish this week

@charlemagne1987 Thanks for sharing, Charles! We're always working on improving the shopping experience and we'll keep this in mind. Be sure to check out our weekly deals in your online inventory as they're always changing!

@NMHYKR So sorry to hear that! Your groceries should be lasting longer than that. If you haven't already, please drop us a note here : t.co/LTo3KBNKky Thanks!

Hey Daniel! Each week, you'll have a delivery day for your area's grocery service. A few days before that, you'll be able to browse your inventory and customize your cart. Our inventory routinely offers produce, meat/fish, dairy, snacks, pantry staples, plant-based items, beverages, and much more! You'll have the ability to skip any unwanted orders and only get boxes on the weeks it works for you!

@kgdeem They're still up and running! We source groceries from Niman Ranch weekly. Lots of options!

@Mamaemmey So glad to hear that, Susan!

@FredSantos36322 So sorry! If we have plans to expand, we'll update our site to give you a heads up!

Great question! Our approach to deliveries is different from other companies. By only delivering to specific neighborhoods on specific days we dramatically reduce our carbon emissions through super dense and efficient routes. All in all, we actually emit less than those same customers driving to the store individually. As for packaging, All of our boxes are made completely out of recycled material and they are also 100% compostable! As for the produce, we'll typically pack it loose unless it already comes pre-packaged from our farming partners. We also have a Packaging Return Program in many areas, where we take back our insulated bags and ice packs to be sanitized and reused or recycled. 💛♻️

@phogirl103 You're right! It's a Garleek. Garlic + Leeks!

Hi! Since we're sourcing from food-saving partners, we only finalize your area's inventory a few days before your shopping window opens, keeping all active accounts in mind. This way, we aren't creating additional waste! While we aren’t able to predict future inventories, all customers are able to browse our groceries, customize their carts (we won't ship you a box unless you hit the order minimum), or even skip/cancel before being charged.

Hi! We aim to keep items priced fairly while supporting the farmers and producers we partner with. Customers can expect to see weekly deals on our rescued groceries, plus other surprise discounts every week. We always want to improve the shopping experience so we'll keep this feedback in mind as we continue to grow. Thanks for taking the time to check out the service!

@ItsmeDroo Appreciate the feedback. We work to keep groceries fairly priced while supporting the farmers and producers we partner with. We also run weekly deals on rescued groceries, and we’re always looking for ways to make the experience better.

@Jessica_770711 Thanks for your support, Jessica!

@MLJANDJJ So glad to hear you enjoyed your first order! (and that you're not a bot 😅)