@AshleyFris @AmericanExpress Hello Ashley and apologies for the issues. Please call us directly at 1 800 528 4800; 24/7 so your concerns can be properly addressed. Looking forward to speaking with you.
@rishirai77 @AskAmex @AmexUK With complimentary access to more than 1,550 airport lounges across 140 countries and counting, you have more airport lounge options than any other credit card company on the market. Details can be found at: americanexpress.com/finda… Hope this helps.
@ysosrius06 @investandcreate @inababi @typesfast @Walmart Hello and so sorry to read that. Please visit our list online to view places that do accept Amex. In the future if they do have the sign that advises they take the card, please call the number on the back of your card so we can look into this merchant directly.
@ysosrius06 @investandcreate @inababi @typesfast @Walmart Details can be found at: americanexpress.com/en-us…
@grapejuiceblus @Ticketmaster Hi, thanks for reaching out to us. The code is the 10-digit customer service number on the back of your Card with no dashes or 8005284800. Hope this helps.
@GauravAgg43 Hi, thanks for reaching out to us. Apologies for any lapse in service you encountered. We would like to review the situation to understand what went wrong and how we can resolve, however we are unable to do so in this channel.
@rishirai77 @AskAmex @AmexUK Hi, thank you for reaching out. Sorry that you had that experience. For future reference, The American Express Global Lounge Collection® can provide an escape at the airport.
@GauravAgg43 Please give us a call at your convenience so we can investigate. Thank you.
@JohnMilitano @AmericanExpress Hello John. We would like to help but cannot via this channel as it is not secure. Please call us directly at 1 800 528 4800; 24/7 and escalate to a supervisor so that your concerns can be properly addressed.
@HerrObvious @AmericanExpress @Uber Hello and apologies for the issues. Please reach out to support directly for Uber to look into why offers are higher.
@HerrObvious @AmericanExpress @Uber They can be contacted at: Click Account > Help > Account and Payments > Promos and Partnership > American Express Platinum and Centurion Card Benefit or American Express Gold Card Benefit
@SpeedSportLife @MarriottBonvoy @autographhotels Hi, thanks for reaching out to us. Many factors come in to play with disputes such as contracts, cancellation, and refund policies. Due to that we sometimes must base our decision on the merchant’s policy or signed contracts that are provided along with the provided documentation
@SpeedSportLife @MarriottBonvoy @autographhotels You do have the option to re-dispute the charge if you feel the outcome was not fair. We recommend you re-open the dispute via the American Express website or by contact Customer Service at 1800-528-4800; 24 hours a day 7 days a week.
@jmaddington Hi, thanks for reaching out to us. You can always make your payment by phone, no matter your location, if you are not able to process it via your account online by calling us using the Customer Service phone number listed on the back of your card.
@jmaddington You can also chat with us using the mobile app or website. We hope this helps.
@namankhandujaa Hello Naman. Please call the number on the back of your card so your concerns can be properly addressed.
@SWFBeachBum @Uber_Support @UberEats They can be contacted at: Click Account > Help > Account and Payments > Promos and Partnership > American Express Platinum and Centurion Card Benefit or American Express Gold Card Benefit
@SWFBeachBum @Uber_Support @UberEats Hello and apologies for the issues. If you are enrolled, linked an eligible card and that payment is selected it should be deducted automatically. Please reach out to support directly for Uber to look into why the credit is not being taken.
@webbxstar Hello Jason. When activating gift card, you will need to register the gift card online and use your billing zip code. Hope this helps.
@paulsalfen @AskAmex @AmericanExpress Hello Dr. Paul and our apologies for the extended wait time with our Travel Team. Another option may be to update the reservation or make a new one at: amextravel.com/.
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