@MZHemingway Hi Mollie. We are terribly sorry for your loss. Allow us another opportunity to help out! Send us a DM @XfinitySupport and our team will assist you with this matter further.

@IamMinglee We'd be sad to see you go. Allow us another chance to help out! Send us a DM @XfinitySupport and our team will assist you with your appointment.

@kai496149406193 What's going on? You can always send us a DM @XfinitySupport and our team will help to address any concerns.

@funnymike Hi there! We don't want this to be your experience with us. Send us a DM @XfinitySupport with more information and our team can help to make things right.

@BimaThug Hi David. This is not the experience we want you, or your wife, to have. Send us a DM @XfinitySupport and our team will assist you with this matter further.

@Gaardsy 😎

@BobDurand275 Hi Bob. Constant outages should not be the norm. Let's take a closer look! Send us a DM @XfinitySupport and our team will assist you.

@2Ts2Ps Shoot a DM over to @XfinitySupport to chat with them any time -- happy to get you switched over and in better hands! 🙌🏻

@godzillagrip_ Hi Nia. We don't want this to be your experience! Send us a DM @Xfinitysupport and our team will assist you.

@JuicyyShara Hi Shara. We do not want this to be your experience! Send us a DM @XfinitySupport and our team will assist you.

@JHallNBCS We think it's pretty cool too! 😎

@ImMadnessTV This is not the experience we want you to have. Allow us another chance to help out! Send us a DM @XfinitySupport and our team will assist you.

@TeamTJones Hey there, what's going on? Send us a DM @XfinitySupport any time and our team can help to address any issues.

@drastic215x Definitely time to think about switching back. DM our team at @XfinitySupport, and we'll address any issues you had before & make the transfer back simple!

@kernbread_ Come back to us & our team can make sure your service works better this time around. Send @XfinitySupport a DM to get started whenever you're ready!

@RFroschheuser Hi Randall. We don't want this to be your experience! Send us a DM @XfinitySupport and our team will assist you.

Hi there! We understand how frustrating it is to be without service. The Xfinity app is the place to go to find updates – information will be there as it’s available. You can also visit the Outage Status Center: t.co/EnZgBMjMQK. We're working to get things back up and running as quickly as possible.

@TizzyEnt This behavior is incredibly offensive. The person in this video does not work for us - we have zero tolerance for this.

@sportslvr59 Hi George. We'd be sad to see you go! Send us a DM @XfinitySupport and our team will explore pricing options with you.

@desi__cat We miss you! If you're looking to make the switch, DM our team at @XfinitySupport any time -- they'll make it super easy! 😎