@IntelligratedDW Thanks for reaching out to usOur briquettes are crafted from surplus materials sourced from the wood industry, transforming waste into a high-quality product. By repurposing these materials, we prevent valuable resources from ending up in landfills. While the wood is 1/2

@lilltyy Oh no! Thanks for connecting with us, and we're sorry about your experience. Our briquettes are crafted from surplus materials sourced from the wood industry, transforming waste into a high-quality product. By repurposing these materials, we prevent valuable resources from 1/3

@JamiePirkle Jamie, we def got our plates out for this one! 🔥We want to talk more. Shoot us a DM so we can continue this convo. Talk soon.

@NathanVlazny 😋🔥

@IntelligratedDW thoroughly scanned with high-powered magnets to remove any metal remnants from prior manufacturing, there is still a small chance some may go undetected. I hope this clears things up. If you'd like to chat more, please send us a DM. 2/2

@lilltyy ending up in landfills. While the wood is thoroughly scanned with high-powered magnets to remove any metal remnants from prior manufacturing, there is still a small chance some may go undetected. We understand your concern, and we're happy to help. To do so, please DM us. 2/3

@yuhasr55 😋🔥

@shepski79 🤝

@altchron So sorry to hear our bags didn't open how they should, Timmy, and we appreciate your important feedback. Rest assured, we're passing this along to our team. If you'd like to follow/DM us, we'd be happy to help. Talk soon.

@jones_twj Wow, that looks amazing! We know were we're coming for dinner. 🔥Shoot us a DM so we can speak further. Talk soon.

@lilltyy Talk to you soon! 3/3

@TheRappingCPA Thanks for reaching out, Drew. We're so sorry to see our tray didn't hold up, and we're here to help. Please contact our dedicated team at ow.ly/T9yb2000Nb5. Hope this is quickly resolved for you.

@J_Starseed444 Oh no! We're very sorry to see that, and we'd like to speak with you further about this. Please follow/DM us wit the product's UPC/barcode number, the manufacturing code, the store of purchase, and the price you paid. Talk soon.

@mrcdp721 Chris, we love that you're bringing the heat with Kingsford—even in the cold! 🔥❄️ Mind sending us a DM?

@HawkeyeKoolaid Thanks so much for coming to us about this. We're sorry to hear about your experience with our charcoal, and we're happy to learn more to help. Please follow/DM us with the UPC/barcode number, manufacturing code, retail price, and store of purchase.

@GGunthorp Looking good out there! 🔥Shoot us a Dm so we can continue this convo! Talk soon.

@trux2sell 🔥

@Robicheaux787 They're both a blazing good time, so we'll leave it up to you! 🔥

@JoeHowVen Joe, thanks for sharing this with us. We're sorry to see this was your experience with our Kingsford Charcoal, and we want to help. Please DM us the UPC/barcode and manufacturing code. Talks soon.

@Equine_PT Thanks for sharing your experience. We're sorry to learn you were disappointed with Kingsford Pulled Pork and want to help. Please reach out to our team directly at 800-955-7427. Talk soon. -Monique