@Slimanus_ We're so sorry to hear that! Our Customer Service team would be happy help in any way they can. You can reach out to them directly here: t.co/PYU9fURSK1 Just use the drop down to locate your local team’s info.

@digital_snypr We're sorry to hear you are having trouble with this. Please reach out to Customer Support for help here: t.co/9wjV7f4WgA

@audiohymn If you need assistance with a product you own, please reach out to our Consumer Services team here: 👉 t.co/Vf9qxtUkg9 for help.

@DS25Ic Yes, the Deora II is at each stop!

@Skwisgaar46 Please reach out to Customer Service for help here t.co/OaOotyvnGC if needed.

@miltkrest Only at the tour stops!

@Thriftshopper23 Oh no! Please reach out to our Consumer Services team for help here: t.co/DXl1yWziXF

@CrustyOlBoy Keep checking our Facebook account for an album upload within the next few days!

@pancakerobot808 Our support team would be happy to look into parts. You will find all of their contact information here: t.co/FjhgQizZfC

@gerardkane71 🔥🔥

@angelussapient So sorry to hear this. You may contact our Consumer Services team by phone at 1-800-524-8697. They're available Monday - Friday, between 9am-6pm EST. Or you can contact us here: t.co/dphR0yqjsO

@Scooby_Westen We're so sorry to hear that! Please contact our Customer Service team for help. You can reach out via this link: t.co/RRVUUwGxht Just use the drop down to locate your local team’s info.

@SkinnySaan Our Consumer Services team would be happy to help. All of their contact info can be found here: t.co/YnLCGh1nja

@eleanorkate_x Be sure to keep an eye on our website for future stops! t.co/6qgyAc0xL6

@dumanbrk For assistance, please contact our Consumer Services team nearest you, using our global form here: t.co/ehYoOMyc75

@FlyWhips We're so sorry! For the best assistance now, please contact our Mattel Creations Support team. They can be reached by phone at 1-800-858-0102 (or 201-443-1091 for those located outside of North America). They’re available Monday through Friday 9a.m. – 6p.m. Eastern Time.

@Bazro10 Keep checking back on our website for future stops! t.co/7QhYsmYq71

@scgwisdomwriter Our Consumer Services team would be happy to look into this! You will find all of their contact info here: t.co/YEQlTNjpEa

@BrianWeaver Sorry to hear this! For a quick resolution, please call our support team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.

@Who_knewit Sorry to hear this! For assistance, please contact our Consumer Services team here: t.co/ybDQeInBfB