@Lylylimia We’re disappointed to hear this. Your comfort and well-being are very important to us. We’d like to learn more and see how we can help. Please give us a call at 1-877-642-6886 (M-F, 8:00 – 5:00 CST). We hope to hear from you soon!

@Clau_ElizabethG Hola @Clau_ElizabethG Gracias por compartir tu experiencia con nosotros. Este producto no está disponible en Estados Unidos. ¿Podrías indicarme de dónde eres para que pueda ponerte en contacto con el equipo adecuado?

@imsickoftheshit We're sad to hear about your experience, and want to learn more about it. Can you please send us a DM when you have a chance so that we can try to help? Thank you.

@FreedomForge_76 We're sad to see this, because quality is very important to us. This isn't what we'd expect, and we'd want to learn more and try to help. Please send us a PM when you have a chance. Thank you.

@Z_Mc88 Thanks for bringing this to our attention. We’re sorry to learn about your experience and assure you that extensive measures are taken to prevent this from occurring. We’d like to learn more and see how we can help. Please send us a DM. We hope to hear from you soon!

@ItsAllGoodOK Hi there. This is strange, and not what we'd expect. Please send us a DM when you have a chance so that we can talk to you more about this. Thank you.

@FreshlyRekt That's strange, Jeff, and not what we'd expect. Quality is important to us, so please send us a DM when you have a chance so that we can speak to you personally about what's going on and try to help. Thank you.

@LegDayPapi We're sad to see this, and can assure you it's not what we'd expect. Please send us a DM when you have a chance so that we can learn more and try to help. Thank you.

@Clau_ElizabethG Queremos dirigir tus preguntas al equipo que mejor pueda ayudarte. Por favor contacte: Cd. de México al: 55-5282-7393 Del interior de la república al 800-71-05-036 (de lunes a viernes de 9:00 a 14:00 hrs. y de 16:00 a 19:00 hrs) o Escríbenos a kcm.cottonelle@kcc.com.

@riptide1776 Hey there! That doesn't look like out high quality standards. We'd like to see how we can help. Please send us a DM when you have a chance. Thanks!

Your well-being is our top priority so we're sad to see this. While we do know everyone is different, we use only the most gentle of ingredients so irritation is less likely to happen. We're here to learn more and try to help. Please send us a PM when you get the chance. Thank you.

@Interne58268752 Thanks for reaching out. What you've described is unexpected. Please send us a DM when you have a chance, so we can learn more.

@KarliLA86 @ThrillaRilla369 @WallStreetApes We're disappointed to hear about what's going on, Karli. Quality is important to us, and this isn't what we'd expect. Please send us a DM when you have a chance so that we can learn more and try to help. Thank you.

@riptide1776 We'd like to gather more info to pass on to our quality team to look into and also make this right for you!

@JamesGoogling This isn't the experience we want you to have when using our tp. Quality is important to us, and we'd like to learn more and see how we can try to help. Please send us a DM when you have a chance. Thank you.

@xBURKHARDTx Hey there. We're disappointed to hear about your experience, and can assure you it's not what we'd expect. Please send us a DM when you have a chance so that we can learn more and try to help. Thank you.