@happysailin @BMWPDS We're sorry to learn about your disappointment. Can you please DM you VIN or production # and your best contact phone # so we can look into this for you?
@NYGATOR1 We'd like to help. Can you please DM more details, including your VIN and phone
@bobcats9498 @BMW Hi Jason - PHEVs aren't capable of DC fast charging and therefore can't charge at Tesla Superchargers.
@keewee211 Were you able to connect with our Customer Relations team? Which number did you call? t.co/zSyGFYJc0y
@keewee211 The issue has been resolved. Please call BMW Financial Services at 800-578-5000 for account assistance.
@NiemannJp Can you please DM your VIN, phone # & name of your servicing BMW Center so we can learn more about your situation?
@palipappi Please DM your VIN & phone # so we can learn more about your situation.
@gevar01632408 @NHTSAgov We're currently in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with an authorized BMW Center. For the latest updates to this safety recall, please visit t.co/UBYKDkREfd.
@bego47307 @IMSA @DAYTONA @Rolex24Hours Physical keys are coded directly to the vehicle and are not connected to BMW Data Services. Any network issues will have no effect on their function. Please follow up with the service team at your BMW Center if you're experiencing an issue.
@ElijahSchaffer If your BMW is ever stolen, call BMW Assist toll-free at 1-888-333-6118 immediately after filing your police report. We can then help the police locate your vehicle.
@thegoatdre_ @BMW @Apple Check that your iPhone has the latest iOS installed and that WiFi, Siri, and Bluetooth are turned on in your iPhone settings menu. Reboot your iPhone. For best results, establish a fresh connection between the phone and vehicle. t.co/xmbhZSX65m
@tnag3 Please email customercare@bmwassist.com with the following info & screenshot so we can investigate further. - Smartphone model - OS version - My BMW App version - Date/Timestamp of latest occurrence of the issue - Is it a sporadic or a permanent failure?
@KemClawson Hi Kem - Details will be coming VERY soon! Stay tuned!
@jnewyok @BMW Hi Jon - We are working diligently to enable access to NACS equipped stations and will fully roll-out toward the end of this year. Further communications are coming soon regarding adapters, new app features, and software updates. Stay tuned!
@YoungSinisterG @BMWGroup @BMW @BMWi @BMWUSAnews @BMWEsports @BMWMotorsport @ExoticBMW Please DM your VIN, phone # and name of your servicing BMW Center so we can learn more about your situation.
@decoded Did you have the opportunity to speak with the Service Manager? Please DM your VIN & phone # so we can learn more about your situation.
@SSLAssassin We're sorry to learn about your frustrations and disappointment. Please expect a call from Robert on our Executive Customer Care team.
@shreyyyyas @BMW @BMWGroup @BMWMotorradUSA Can you please DM your VIN & best contact phone
@mjstg25 Hi Marnie - Please hold the volume button down in your vehicle for 70 seconds. Then Update Apps and Services in the vehicle. Then log out and back in to the My BMW App and retest.
@bettherayMK2 We aren't seeing any issues with functionality. We recommend clearing your cache and trying again.
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