We’re really sorry. After 10+ years with Blue Apron, we understand the frustration. We know we haven’t delivered the consistency you’ve come to expect, and we’re actively working to get things right. We truly appreciate your many years with us and understand why you’re questioning whether to continue. Please reach out to us directly with your order details so we can address your concerns right away.

@scottpiro We're so sorry for the frustrating experience. We're experiencing a high volume of inquiries right now, and are doing our best to get back to everyone as quickly as possible. Just sent you a DM to help.

@HiiiHOPES Please DM us with your account information and we'll look into this. Thank you!

@drewarbo87 We're so sorry for the frustrating experience. We're experiencing a high volume of inquiries right now, and are doing our best to get back to everyone as quickly as possible. Could you DM us the name and email on your account, along with the issue you’re experiencing?

@i_amTG Hi there! We are so sorry for your experience. Please DM us with your account details so we can assist further. Thank you!

@Chris_78704 Please DM us with your account email and we'll look into this!

@Budzmutti We're sorry to hear about the issues with your recent order. Could you please send us a DM with the name and email on your account, along with the issue you're experiencing?

@HiiiHOPES We're so sorry for the frustrating experience. We're experiencing a high volume of inquiries right now, and are doing our best to get back to everyone as quickly as possible. Just sent you a DM to help if needed.

@shrimpskull Hi there! We apologize for your experience. Please DM us with your account details so we can assist further. Thank you!

@FollowGiovanni Hey Gio, we're sorry to hear about the issues with your recent order. Please send us a DM with the name and email on your Blue Apron account so we can assist.

@DSky3 We're so sorry for the frustrating experience. We're still here, just experiencing a high volume of inquiries right now, and are doing our best to get back to everyone as quickly as possible. Sent you a DM to help.

@JakeeLee23 We're sorry to hear about the issues with your recent order. If you need help, please send us a DM with the name and email on your account and we will do our best to assist!

@aymee203 We're so sorry for the frustrating experience. Please DM us with the name and email on your account, and we will do our best to assist.

@kearneyiowa We're sorry to hear about the issues with your recent order. Just sent you a DM to help.

We’re really sorry you’ve been left waiting for a response. We’re aware of the issues affecting support and fulfillment right now, and we’re working urgently to get them addressed. We’ve reached out to you directly in the meantime so we can look into your order and see how we can help.

@manningjen Hi there! We do apologize, as we've been experiencing higher than usual customer contact. Please DM us with your account details so we can assist further. Thank you!

@KatieMcFaddenNY Hi Katie, we've sent a DM your way so that we can assist as soon as possible!

@kooterfunk We're so sorry for the frustrating experience. We're doing our best to get back to everyone as quickly as possible, and are having a bit of trouble sending you a DM to help. When you have a chance, please DM us with the name and email on your account.

@GennX Hi Jenn, we're so sorry about this! Please send us a DM so that we can help as soon as possible.

@GregAlbrecht7 @TommyB We're so sorry for the frustrating experience. We're doing our best to get back to everyone as quickly as possible. Just sent you a DM to help.