@dalziel_stephen Really sorry to see that, Stephen. There may be occasions where the weight is slightly under, but it shouldn't be by this much. If you return the items packaging or receipt to store, they will be happy to refund or replace it for you!❤️
@dalziel_stephen Sorry about this. The packaging can be returned on your next visit to store for a refund or replacement💙
@ChrisBrooksDJ We're sorry to see this, Chris. We are unable to assist with this at Customer Services and would advise getting in touch with the telephone or email from the top right of the page.
@dalziel_stephen Hi there. If you can send us over a PM? We would like to discuss this further with you. t.co/2b2XYZLJTp
@AimieUK Hi Aimie. This comes under the challenge 25 rule, if our staff have any reason to suspect they may refuse.
@RunningJonathan Hi there. When an 'e' symbol is next to the weight/volume/quantity on the pack this is to show an average. This means it might be a little more or less than what is on the pack
@GaelicRoadSign Wow, that is a lot😳Please return the packaging to store for a refund or replacement 💙
@Bredebeck This is not a legitimate Aldi site I'm afraid. We do not offer any online services💙
@MrHunterUK Hi there. Really sorry to see this. Could you let us know which store this is please?
@____GAZ_____ Sorry about this. Please return the packaging to store for a refund or replacement 💙
@Carm296 @sainsburys Hi Carmel! We’d love to share your post to our FB page. Please confirm if you are happy for us to do so
@xxNushyxx So sorry to hear that, which store would that be in?
@MrGarethBrown Our dedicated Free From sections were introduced as a trial in selected stores. Whilst the trial has come to an end, we're still committed to ensuring that customers can get everything that they need at Aldi and still find products suited to speciality diets on our shelves 💙
@InchOrInfinity Oh, noooo 😔 Please take back to store with receipt for a refund or exchange ❤️
@leahmctighe_ To do so we would have to put prices up then give current prices to card holders so instead, we give everyone the best prices all the time!
@Mari_Lou2020 Hi there, we're sorry to hear this. Did you highlight this to a member of staff in store?
@tacobelldoll We love this and would love to use it on our socials - can we confirm we have your permission to reshare?
@morgan_tracey Hi there. We always advise that the quickest way to get this sorted is to pop back to the store and speak to the Manager
@lozziepop89 Hi Laura, we are so sorry about this! Please head back to our store with a copy of your receipt for a full refund or replacement if available! ❤️
@lightupvm We are so sorry to hear this! Can you please send us a DM and tell us more about your experience? t.co/2b2XYZLJTp
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