Hi there Shane, we're really sorry to hear that the order was cancelled, and that money was taken from your account. We do apologise for the inconvenience this caused you, and we appreciate the feedback you've provided us with here. If you don't see the refund back in your account within the designated time limit, then please feel free to send us a DM for further assistance. Many thanks!
@gaurangmvp_ Hi there. We're sorry to hear that your delivery isn't with you but has been marked as delivered and that you've been informed inaccurate times by the store team. We do hope that your delivery will be with you soon, but our DMs are open if you need assistance. Thank you.
@breeonikeon We're so sorry to see that your garlic mayo dip pot wasn't as full as expected, Bryony! Would you mind please sending us a DM so we can get a bit more information? Thank you!
@Ri58995851 Our Garlic and Herb dip has been coming with the pizza for a while now. We're sorry if you're disappointed by this!
@jessausten We're sorry that you're frustrated by the length of time these checks take, Jess! We're just making sure that your pizza is perfect before it gets sent out to you 😁
@RGB_RetroBlog Hi there, thanks for sharing your experience and we're sorry to hear your order is delayed. If you're still waiting for your order, please can you send us a DM with more information so we can offer direction on how to get this looked into further? Thank you.
@Defia1hcldn We're sorry to hear that you're unhappy with our delivery partners on this occasion. We appreciate the feedback and will get this passed on to the right team! 🍕♥
@OsmirisUK Hey there. We're sorry that you were disappointed by the offers we had on. There is a minimum spend for delivery orders which is likely why you weren't able to select payment. If you have any questions or need further assistance, don't hesitate to DM us!
@PeterOuld Hi Peter. We appreciate you trying the cheddar stuffed crust and letting us know your feedback! It's disappointing to hear you're not a fan, but we hope you still enjoy our normal stuffed crust. ❤️
@Bowley67_ Gotta let this go fella 💀 Guess we'll be hearing from you if Celtic go a goal down tonight? 😉
We're so sorry to hear that you've been left feeling let down by the use of Uber Eats delivery drivers! We really appreciate you taking the time to share your honest feedback with us, and we'll make sure to pass your feedback on to the team to keep in mind for the future. If you would like to discuss this further, please feel free to send us a DM. Thank you!
@AndyGibsonTV Hey there Andy, we're sorry there was an issue with your order. If you'd like to let us know more about this, please don't hesitate to drop us a DM. Many thanks!
@AaronLinstead Did someone say 'deal'?! papajohns.co.uk/deals 🥳
@Matthemod We're sorry to hear your order hasn't gone to plan, Mat. Please can you send us a DM with further information about your experience? Thank you. twitter.com/messages/comp…
@Fitzzzzz8 We're concerned to see this. Could you please send us a DM so that we can take some further details and investigate this? Many thanks.
@GSin78088 Hey there, we're still offering XXL for a number of our pizzas! We've just sent you a response to your DM to help you with this. Thank you!
Hi Emily. It's really disappointing to hear that you received uncooked dough and when you raised this with the store team, they were dismissive. This is definitely something we'd like for you to raise with our Customer Services team. Could you please fill in our form? bit.ly/3YzKgb0 The team will be in touch as soon as possible to help. Thank you.
@ScottJonesy Hi Scott, we've responded to your DM. Thank you.
@AFC_GLEN Hi there, we're very sorry and concerned to see this. We'd very much like to discuss this with you further, in order for us to do so can you please send us a DM with some more information? Thank you so much.
@__s1219284 Oh no! We're sorry about that, Sarah. When you have a moment could you please send us a DM and we'd be happy to see if we can help 😊
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