Hola Patricia, lamentamos lo sucedido. Si aún necesitas ayuda, envíanos un mensaje privado con la siguiente información: - Número de confirmación: - Código PIN: - Nombre que aparece en la reserva: Como alternativa, si necesitas asistencia inmediata, siempre puedes llamarnos aquí: t.co/tuuNbmGVaG.

@PleasantKenobi Hi, we're here to help. Please share what happened and how we can assist. For booking issues, send us a private message with your following information and we'll respond ASAP. - Confirmation number - PIN code - Name on the reservation

Hi there, we understand your concern regarding guest reviews. Please be assured that our moderation team carefully checks each guest review before it is posted. This process guarantees that all comments are initially reviewed by the moderation team, effectively mitigating fraudulent activities and ensuring the integrity of booking calendars.

Hi there, thank you for reaching out and for sharing your concerns with us. We understand how important trustworthy and authentic reviews are when choosing a place to stay, and we appreciate you bringing this to our attention. The reviews on our platform are provided by individuals who have stayed at the property. Only guests who have stayed at a property are invited to leave feedback and score, ensuring that all reviews reflect real experiences. We also have systems in place which are dedicated to identifying any review which is not inline with our policies. Feel free to contact us if you have any questions.

Bonjour Catherine, merci de nous interpeller ici. Nous sommes navrés de lire que vous auriez rencontré des difficultés lors de votre séjour. Bien que nous ne puissions pas vous promettre une résolution différente de celle communiquée par notre service clients, nous pourrons nous renseigner davantage sur la situation si vous nous transmettez en message privé : - un récapitulatif de la situation - le numéro de confirmation - le code confidentiel - le nom complet du voyageur Nous reviendrons ensuite au plus vite vers vous.

@patriciardguezc Lamentamos saber de tu experiencia, Patricia. Si aún necesitas ayuda, no dudes en enviarnos un mensaje privado con más información sobre lo sucedido, incluyendo lo siguiente: - Número de confirmación: - Código PIN: - Nombre en la reserva:

Hi Ellis, we regret to hear about your experience, and would be happy to look into what happened. If you'd like us to do so, please feel free to DM us the following booking details: - Confirmation number, - Pin code, - Guest name on the booking. We'd get back to you as soon as possible. Thank you.

@patriciardguezc Si necesitas ayuda inmediata, puedes llamarnos aquí: t.co/Qy2GsKgQuC

@ellis_platten Hi there, we regret to hear about your experience with the customer service; we work separately from them. So if you need assistance, please feel free to send a DM with your reservation number, pin code, and the name of the guest.

Hi there. We're not quite sure what you are referring to Pedro. We only see a heavily reduced price and additional taxes that need to be added on top, which is normal. Feel free to elaborate on your message and explain if there was anything you didn't understand, and we will clarify for you. Enjoy your day!

@KaiDiekmann Vielen Dank für Ihr Feedback zu unserem Kundenservice, Kai. Wir bedauern zu hören, dass die Informationen der Airline und unseres Teams sich widersprechen. Wir haben auf Ihre DM reagiert und bitten Sie, sich dort nochmals bei uns zu melden.

Hola Manuel, si quieres que revisemos tu reserva, envíanos un mensaje privado con los siguientes datos y nos pondremos en contacto contigo lo antes posible: - Número de confirmación: - Código PIN: - Nombre que aparece en la reserva: Como alternativa, si necesitas asistencia inmediata, siempre puedes llamarnos aquí: t.co/tuuNbmGVaG. Un saludo.

Hi there, we regret to hear you experienced an issue with your booked tour. We’d like to see how we can help you/support you with safety-related concerns. We always suggest communicating any issues directly to the accommodation provider during your stay, as it's in their best interest to ensure your stay is as comfortable as possible. For us to help you here, please send us a private message with the following information: • Confirmation number: • Pin code: • Name on the reservation: We'll get back to you as soon as possible. Alternatively, for immediate support, you can always give us a call here: t.co/o8QyR8SaDb.

@hispanicnomad Many thanks for your quick reply and your feedback. As we are unable to assist with this sort of booking here, please remember to reach out to our dedicated team for any other questions or follow-up. Best wishes.

We regret hearing about what happened, Jo. If you have any issues, it's important to communicate these directly to the accommodation provider during your stay, as they're responsible to ensure your stay is as comfortable as possible. If you still need support, feel free to DM us more about what happened, along with the following information: - Confirmation number: - Pin code: - Name on the reservation: Alternatively, for immediate support, you can always give us a call here: t.co/PvfoNk91Sc

Hello there Sandeep, we regret knowing what happened with your reservation. We highly advise against interacting outside the t.co/fGhmZE7riF application and with representatives. We advise you not to click any links for your safety, and if you need assistance regarding your reservation, we suggest providing us with your confirmation via private message so that we can assist you further. We kindly ask you to provide the details below: Pin code: Name on the reservation: Once this is provided, we'll take a further look for you.

Hi there, we regret hearing that you lost money because the property information was not correct. Please remember that the details about accommodations on our platform are provided by the accommodation providers. Feel free to DM us the following information: - Confirmation number - PIN Code - Name of guest and we will look into what happened. Kind regards.

Hello there, we sincerely appreciate you taking the time to respond to us, and we are truly regret to learn about your situation. While we would love to assist you by providing the necessary information, we regret to inform you that we are unable to do so through social media platforms. Therefore, we kindly ask you to reach out to our dedicated partner support team using the link we have shared with you. We thank you for your cooperation and understanding in this matter.

@AlisonMitchell Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: t.co/Z8ou85LCWJ.

@AlisonMitchell Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: t.co/Qy2GsKgQuC.