We have investigated this incident and can confirm that the person in the video does not work at an A&W Canada restaurant and the name posted is not the person in the video. Thank you for bringing this to our attention.

@oatsgrower @bigmothufacking This incident took place and was investigated last year. We would like to confirm that this person does not work at an A&W Canada restaurant.

@Iluvhikingjen @SelinaMRobinson @belder100 This incident took place and was investigated last year. We would like to confirm that this person does not work at an A&W Canada restaurant.

@twicesliced We're sorry to hear about your experience! We are experiencing temporary supply gaps in our sliced mozzarella, and some Mozza Burgers will be made with shredded mozzarella. The best way to receive a follow up is to fill out the following contact form: t.co/ImDCLrglkr

@CrankCress We would like to look into your concern further. Please send us a direct message so we can assist you.

@Faizalic1ous We would like to look into your concern further. Please send us a direct message so we can assist you.

@LootCritter We would like to look into your concern further. Please send us a direct message so we can assist you.

@bikernurse1975 We would like to look into your concern further. Please send us a direct message so we can assist you.

@stcrawford2 @MSCanOfficial Thanks for helping make Burgers to Beat MS a success!

@Fatso_Gonzalez We would like to look into your concern further. Please send us a direct message so we can assist you.

@jotxharman We would like to look into your concern further. Please send us a direct message so we can assist you.

@Rajio We would like to look into your concern further. Please send us a direct message so we can assist you.

@TheCurtismMKII We would like to look into your concern further. Please send us a direct message so we can assist you.

@gavindew @MSCanOfficial Looks amazing! Thank you for doing your part!

@Elliotthemooose We couldn't do it without you!

@jkelndorfer @MSCanOfficial Looks amazing! Thank you for doing your part!

@StephenApolony @DemosKratosCA @KatKanada_TM This incident took place and was investigated last year. We would like to confirm that this person does not work at an A&W Canada restaurant.

@jshanny14 We would like to look into your concern further. Please send us a direct message so we can assist you.

@SBarrBrisebois @jk_rowling @lumos @jkr_stories MS doesn't stand a chance!

@AlanahDuffy @MSCanOfficial Thanks for helping make today a success!