We have investigated this incident and can confirm that the person in the video does not work at an A&W Canada restaurant and the name posted is not the person in the video. Thank you for bringing this to our attention.

@oatsgrower @bigmothufacking This incident took place and was investigated last year. We would like to confirm that this person does not work at an A&W Canada restaurant.

@Iluvhikingjen @SelinaMRobinson @belder100 This incident took place and was investigated last year. We would like to confirm that this person does not work at an A&W Canada restaurant.

@twicesliced We're sorry to hear about your experience! We are experiencing temporary supply gaps in our sliced mozzarella, and some Mozza Burgers will be made with shredded mozzarella. The best way to receive a follow up is to fill out the following contact form: t.co/ImDCLrglkr

@CrankCress We would like to look into your concern further. Please send us a direct message so we can assist you.

@Faizalic1ous We would like to look into your concern further. Please send us a direct message so we can assist you.

@LootCritter We would like to look into your concern further. Please send us a direct message so we can assist you.

@bikernurse1975 We would like to look into your concern further. Please send us a direct message so we can assist you.

@stcrawford2 @MSCanOfficial Thanks for helping make Burgers to Beat MS a success!

@Fatso_Gonzalez We would like to look into your concern further. Please send us a direct message so we can assist you.

@YPM1982 Hi Yvonne, we would like to look into your concern further. Please send us a direct message so we can assist you.

@jotxharman We would like to look into your concern further. Please send us a direct message so we can assist you.

@Rajio We would like to look into your concern further. Please send us a direct message so we can assist you.

@TheCurtismMKII We would like to look into your concern further. Please send us a direct message so we can assist you.

@bobbyrutz Hi Bobby, we would like to look into your concern further. Please send us a direct message so we can assist you.

@90feetfromhome Hi Ashley ! We would like to look into your concern further. Please send us a direct message so we can assist you.

@Jason_E_Woods We would like to look into your concern further. Please send us a direct message so we can assist you.

@xansexchange We would like to look into your concern further. Please send us a direct message so we can assist you.

@gavindew @MSCanOfficial Looks amazing! Thank you for doing your part!

@luna_gagan We would like to look into your concern further. Please send us a direct message so we can assist you.