@chambleebrandel We're sorry your bags are delayed. Can you DM us your WorldTracer reference and contact details, along with a screenshot from the airtags? David t.co/L1epyfzysM

@rizwaniqbal86 HI Rizwan, I'm sorry to hear you missed your flight. I understand that the situation with your uncle is difficult but the gate must close at the specified time in order to ensure the flight can depart on time. Failure to do so means we risk missing the departure slot. Beth S.

@jamesmyers1978 We're sorry for the inconvenience you experienced while waiting for your baggage, James. At this time, please note that priority baggage handling is not offered on flights operated by British Airways. Kit

@ShaikMubarak426 @AmexUK Hi there, as the outbound date of travel must be before the expiry date on a voucher, we won't look to extend this unless you've already made a booking to an impacted destination and had to cancel due to the current situation. Kelly

@matthewburchell Hi Matthew. We're sorry to hear about your experience with us. Please DM us your full name and details so we can look into this for you. However, we may need to ask you a few more questions to clear data protection. Jo

@CitizenUddin Hi there, thanks for getting in touch. Knitting needles are permitted through security and can be taken on board. Please see this link: t.co/Ce7lWkajm2 Natalie

@chambleebrandel We're working to reunite you with your luggage as quickly as possible, Brandel. However, a specific time frame isn't something we can advise. To track applicable updates, please use the online tracker: t.co/H9wQFA3ULp Cody

@oliverbennett_ Hi Oliver, we're sorry about the breakfast you received on board. Did you speak with a member of the crew about this to see if they were able to provide an alternative? JulieR

@BennyDreadful79 Hi there, Benny. It's not possible to pre-book extra baggage for flights from Cancun. They can only be added at the airport. Ste

@cristileone Hi Cristina. Refunds usually take around 10 working days to reach you. Did you book with us directly? Si

@lamibubble Hi Lami. It's rare, but, we may only have fully flexible Club World seats remaining, but our lowest fares still available in First. How about you treat yourself and upgrade to First. PhilGW

@tysonobrien_ So a few things to mention, is that it's a different fare. The fares you're comparing are to, two different countries. The second thing to mention, is taxes. As the journey will end in different countries, there's different taxes to be quoted. PhilGW

@piersmorgan Hi Piers, thank you for your comments. We're always looking to see where we can improve and this will help us identify areas we can do better. Claire W

@Westwood90 Hi Lee. I'm sorry to hear you were moved off your flight. If you need help with rebooking, please drop us a DM with your details. PhilGW t.co/L1epyfzysM

@robinmckelvie We’re sorry for the long wait for your bags, Robin. We know how frustrating this can be. Sadly, we can’t cover your extra parking fees, as they’re classed as consequential losses. Please contact your travel insurance provider to see if they can help. Safe onward journey! Liz

@MikeSalmon1402 Hi Michael, we understand your disappointment. Free seating is a benefit for our higher BA Club members, rather than based on the cabin of travel. You will be able to select seats free of charge from Rio 24 hours before departure. We apologise for the inconvenience caused. Chris

@an858200 a refund of the seating charges at t.co/t1adAWhmcY. We can't offer compensation under these circumstances. Beth S. 2/2

@johnnydsfan @MCO Hi there, Kelly. Our staff would be there two hours before the flight. Have a safe journey. Ste

@Winbeebee Hi Winnie, this is correct. Our Cologne route has been suspended unfortunately, so we don't have any flights for sale on this route. Apologies. Chris