@CarlMcculloch79 Hi Carl. We understand why you're unhappy with the changes to the British Airways Club, but we are sorry to hear you will be flying elsewhere in future. Neil

@afneil We're sorry to hear about your experience while travelling with us, especially as you were travelling in First, Andrew. You can request a refund of your Wi-Fi payment using this link: t.co/i23g7R58wo. We value your feedback and will ensure your comments are passed 1/2

@toryboypierce Hi Andrew, we know time is tight on these journeys, and serving a full hot breakfast has become challenging. To make things more comfortable and ensure you still have a pleasant start to your day, we’ll now be offering a fresh continental breakfast on these routes. Raj

@Mark7616 Hi there. We're sorry to hear this. Have you told our crew on board about this? Karen

@CraigEtherton I am sorry that the pricing to reserve a seat is not what you expected. Free seating from the time of booking is a benefit in our loyalty programme The British Airways Club for higher tiers, not offered based solely on cabin. I will pass on your feedback to the relevant team. LJ

@daniel_son79 Hi Daniel. We're sorry that your seat has been changed. We will change your seat it for example the row that you chose is no longer in the cabin, possibly due to an aircraft change. You should be able to change your seat in Manage My Booking to an alternative seat. Natalie

@footem981 Please accept our sincere apologies for that, Mark. We'll make sure it's fed back. Were you able to get your delivery? Si

@mervthecat Hi there. Can you tell us what problems you're having? Neil

@NellaDeLuca We're very sorry to hear this, Nella, and apologise for any inconvenience caused. Customer Relations will assess your claim and get back to you as soon as they can. Siobhan

@HarrodorraH Hi Charlie. Congratulations! We hope you have a fab flight with us and an amazing honeymoon in St Lucia! Liz ✈️❤️

@DavidEHolden Hi David, I'm sorry you were denied boarding this evening. Most airlines oversell flights in order to keep fares as low as possible, but it's disappointing to hear that we misjudged the numbers on this occasion. I hope our airport staff have rebooked you on the next available 1/2

@ReinaRoxan85848 Can I just check, what is the departure date of the flight? Phil B

@chambleebrandel We're sorry your bags are delayed. Can you DM us your WorldTracer reference and contact details, along with a screenshot from the airtags? David t.co/L1epyfzysM